Terms & Conditions

Postage to UK

Postage & Packing on UK orders is only £1.50 for royal mail 1st class post. Delivery normally takes 1-2 business days following dispatch.

Ordering from outside the UK
Postage to Europe is a flat rate of £2.50 sent via standard airmail.

Postage to the rest of the world is a flat rate of £3.50 sent via standard airmail.

From past experience parcels usually take 3 - 7 days to reach Europe, 7 - 14 days to reach all other countries. Please make sure you complete the address section accurately.

Delivery

We are known for our speedy delivery! We aim to dispatch most items within 24 hours of cleared payment - (please allow a little longer for weekend orders). If there is a longer dispatch time for a particular kit then this will normally be noted next to the item on the website. Some kits will be sent direct from our suppliers to ensure faster delivery for you and sometimes in separate parcels. Rest assured that we will contact you if there is going to be a significant delay with your delivery.

Payment

We accept all major debit/credit cards through our secure payment processing partners, Paypal or Google Checkout. (You do not need to hold a paypal account to use the paypal service).

If you prefer to pay 'offline' you can also make a payment by cheque or postal order (UK orders only). Please be aware that if you do so, your order will take a little longer to arrive.

Cheques will need to clear before dispatch, this normally takes approximately 5 working days once it has been received and banked. Full details regarding where to address any cheques is included at checkout and will also be included in your confirmation email.

IMPORTANT *Please ensure that you place your order online and fully complete the checkout process before sending payment by post to enable us to update our stock levels and reserve your chosen item*.

Returns

If you change your mind or are not happy for any reason, simply return the item to us within 14 days, unused and in it's original packaging. On receipt of the item we will issue you with a refund, this will exclude any postage costs that were incurred during the original order. (we will of course reimburse all postage costs if the item arrived damaged or is discovered to be faulty). We would be grateful if you could let us know before returning any goods via the 'contact us' form.

Security & Privacy

We do not share or disclose your personal information with any other parties. All the data we collect from this site remains completely confidential and used only to fulfil orders. If you wish to receive details of our occasional special offers and latest news then please subscribe to our newsletter.

Descriptions

Allthough we try and describe everything as accurately as possible please be aware that sometimes there may be a slight difference in measurements given and slight variations in the colours shown on the images.

If you have any further questions please use the 'contact us' form and we will reply as soon as possible.

If you have any feedback or require further information

about any of our kits please get in touch via the contact us page.

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